10m patients are being ripped off by GPs' 40p-a-minute phone lines

Campaigners say that some patients phoning to book an appointment or chase up test results are kept waiting on the line for 20 minutes, working out at �8 for a single call.

Source: http://www.dailymail.co.uk/health/article-1382565/10m-patients-ripped-GPs-40p-minute-phone-lines.html?ITO=1490

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